Update Transferology Lab User Accounts: Information, Roles, Deactivation, and Reactivation
This article details the steps for updating Transferology® Lab user accounts, making changes to biographical data and user roles, and deactivating and reactivating users. School Admins will need to adjust information within a user’s account as the user changes jobs/responsibilities and when a user leaves the college or university.
In this article:
To update user information, roles, or deactivate or reactive a user:
- So go the School Profile menu.
- Select School Management.
- Select the Users tab.
- Locate the user needing an update.
- Use the Search By Name or Email search box if needed.
- Include inactive users in the user list and search and filter results by unmarking the Active users only checkbox.
- Select the Edit button to the far right of the user name.
![Callouts illustrate the location of the Search By Name or Email search box and the Edit button.](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e90815c04286364bc982bd0/images/64b6bc5c78d5c33f492411d7/file-tRLWZKmsWq.png)
Update Biographical Information
To update biographical information (such as Phone Number, Job Title, etc.):
- Navigate to the field(s) needing an update and use the keyboard to adjust the data.
- Select Save.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e90815c04286364bc982bd0/images/64b6b54e452d013653efc259/file-Mc1Qo54O4v.gif)
While this documentation illustrates how to update biographical information and user roles separately, both aspects of the profile can be updated at once.
Update User Roles
To update user roles:
- Navigate to the Role section.
- Unmark the checkbox to the left of the role(s) to be removed from the user.
- Mark the checkbox to the left of the newly assigned role(s).
- Select Save.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e90815c04286364bc982bd0/images/64b6b876452d013653efc264/file-PQwLqxyuqT.gif)
Deactivate Users
To deactivate a user:
- Unmark the User Active Status checkbox.
- Select Save.
Reactivate Users
To reactivate a user:
- Mark the User Active Status checkbox.
- Review the user’s biographical data and make any updates using the keyboard.
- Review the assigned role(s) the user was given before deactivation.
- Unmark the checkbox to the left of the role(s) to be removed from the user.
- Mark the checkbox to the left of the newly assigned role(s).
- Select Save.