Update My Profile and Password
This article outlines the steps for updating Transferology® Lab user profiles, including modifying biographical data and passwords.
In this article:
Managing user profile information, including password reset, is accomplished on the My Profile page in the Transferology Lab. To access this page:
- Go to the user login.
- Select My Profile

Two tabs will appear:
Select the appropriate tab and follow the instructions below.
Update Profile
To update biographical information:
1. Edit the content in the fields presented (see above).
- All fields are required except for Salutation, Suffix, and Address.
- For an overview/explanation of all fields, see "Create a User" within Create Transferology Lab User Accounts and Assign Roles (under Related Articles).
- Select Save.
A confirmation will appear on the screen, noting that the user's data has been saved.
All fields - including Email - can be updated. Changing the user's email address will not disrupt reporting in the Transferology® Lab.
Update Password
To update the password:
- Review the password guidelines.
- The password must be new, not the same as your previous password.
- The password must be a minimum of eight (8) and no more than twenty-eight (28) characters.
- The password must contain at least two letter characters and two number characters.
Users should be aware that TES® and the Transferology® Lab use the same login information. Changing the user's password in the Transferology Lab will update it in both applications.
Transferology will support the copying and pasting of passwords and entering of passwords via a password management system. The password will appear hidden when entered.
- Enter the Current Password into the field noted.
- Enter the New Password into the field noted.
- Re-enter the new password in the Confirm New Password box.
- Select Update Password.
A message will appear confirming the password has changed.