Update My Profile and Password

This article outlines the steps for updating Transferology® Lab user profiles, including modifying biographical data and passwords.

In this article:

Managing user profile information, including password reset, is accomplished on the My Profile page in the Transferology Lab. To access this page:

  1. Go to the user login.
  2. Select My Profile

Two tabs will appear:

  1. Update Profile
  2. Update Password
My Profile page. Update Profile and Update Password tabs are highlighted.
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Select the appropriate tab and follow the instructions below.

Update Profile

To update biographical information:

1. Edit the content in the fields presented (see above). 

    • All fields are required except for Salutation, Suffix, and Address.
    • For an overview/explanation of all fields, see "Create a User" within Create Transferology Lab User Accounts and Assign Roles (under Related Articles).
  1. Select Save.

A confirmation will appear on the screen, noting that the user's data has been saved.

All fields - including Email - can be updated. Changing the user's email address will not disrupt reporting in the Transferology® Lab.


Note that the user's email address must belong to the college, university, or organization's email domain (or subdomain).

Update Password

To update the password:

  1. Review the password guidelines.
The Update Password tab of MyProfile.
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    • The password must be new, not the same as your previous password.
    • The password must be a minimum of eight (8) and no more than twenty-eight (28) characters.
    • The password must contain at least two letter characters and two number characters.

Transferology will support the copying and pasting of passwords and entering of passwords via a password management system. The password will appear hidden when entered.

Users should be aware that TES® and the Transferology® Lab use the same login information. Changing the user's password in the Transferology Lab will update it in both applications.

  1. Enter the Current Password into the field noted.
  2. Enter the New Password into the field noted.
  3. Re-enter the new password in the Confirm New Password box.
  4. Select Update Password.

A message will appear confirming the password has changed.

Note that each time a password is reset, the 365 days from which the password expires starts again.

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