How to Log In to the Transferology Lab
This article provides instructions for how to log in to the Transferology® Lab.
In this article:
School Administrators must establish user accounts for all staff and faculty who will have access to the Transferology Lab. While CollegeSource creates the institution's first School Administrators account, all other accounts are created and managed by the subscribing college or university. Inquiries regarding the status of user accounts should be directed to the campus office that manages the Transferology Lab; this is often the Registrar's or Admissions Office.
Log In
To log in to the Transferology Lab:
- Go to transferologylab.com.
- Select Log in.
- Once the login page appears, enter the Email address associated with the account.
- Enter the account Password in the noted field.
Transferology Lab will support the copying and pasting of passwords and entering of passwords via a password management system.
The password will be hidden by default.
- To display it, select the Show button.
- To hide the password again, select Hide.
- Optionally, select Keep me logged in to stay logged into the Transferology Lab over periods of inactivity.
- If selected, for the next two weeks, users will not be required to log back into the Transferology Lab. However, users will still need to undergo multifactor authentication (see below).
- Select Log in.
Multifactor Authentication (MFA)
Multifactor authentication – also known as “MFA” or "two-factor authentication" – protects a user’s account - and the data within - from unauthorized access if the user’s password becomes stolen or compromised. It does so by introducing a second verification step to confirm the user’s identity. This additional means of authentication will be required every time a user logs into the Transferology Lab outside a 24-hour timeframe. Alternatively, a user can choose to disable two-factor authentication for the next 45 days (see steps below).
Verification Code
After logging into the Transferology Lab, users will receive a prompt indicating that CollegeSource sent a one-time verification code to the individual’s registered email.
To continue logging into the Transferology Lab:
- Check the email associated with the Lab account.
- Look for an email from transferology-support@collegesource.com with the subject "Transferology Lab: Your Verification Code."
- Enter the six-digit verification code into the Code from Email box.
- The verification code will expire 10 minutes after the email is sent.
- Select Resend Code if needed.
- The verification code will expire 10 minutes after the email is sent.
The user should check the registered email's spam folder if the verification code is not received within a few minutes. If the user or institution has established inbox rules directing emails from CollegeSource to a particular folder, review that folder. If the code has still not arrived, verify that the email being checked is the one associated with the user's Transferology Lab account.
Disable Two-Factor Authentication for 45 Days
- Users can disable two-factor authentication for the next 45 days by marking the same-named checkbox. In doing so, two-factor authentication will not be required for the next 45 days when logging into the Transferology Lab.
- If not selected, two-step verification is required again after 24 hours.
- Select Submit.
Upon submission, users will be redirected to Profile Preview within the Lab.
Troubleshooting
If experiencing difficulty logging into the Transferology® Lab:
- Select the Forgot your password? link under the Log in button to request a password reset.
- This will reset the user's password in both the Transferology Lab and TES®.